Nondiscrimination

Discrimination is Against the Law

Cantex Continuing Care Network LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cantex Continuing Care Network LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Cantex Continuing Care Network LLC:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters; and
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as:
    • Information written in other languages; and
    • Qualified interpreters.

 

If you need these services, contact the Compliance Officer at (214) 954-4114.

If you believe Cantex Continuing Care Network LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Compliance Officer
Cantex Continuing Care Network LLC
2537 Golden Bear Drive
Carrollton, Texas 75006
Phone: (214) 954-4114
Fax: (214) 871-3057

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, the Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019
TDD: (800) 537-7697

Complaint forms are available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf.

 

 

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (214) 954-4114.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (214) 954-4114.